You can email us at info@glowvital.net where our customer service team will be happy to support with any enquiries and will reply within 24 hours.

Once an order is placed, we begin processing it immediately, and changes may not be possible. If you need to make any changes, please contact our customer support team(email: info@glowvital.net) as soon as possible, and we will do our best to accommodate your request before shipment.

Yes. All OmniGlow masks come with a 1-year limited warranty covering any manufacturing defects.

Yes, we offer international shipping! Delivery times and rates may vary based on the destination country, and customs or import duties may apply. Please note that international orders may take longer to arrive due to customs processing.

Orders typically take 1-3 days to be delivered. Shipping times may vary depending on your location and any unforeseen delays during transit. We will send you tracking information as soon as your order ships, so you can monitor its progress.

Absolutely for all orders within the UK.

You must be 18 or over.

Email us at info@glow.net

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours. All requests after this time will be denied. Your orders can be returned for a full refund after it is received.

At this time, we do not offer expedited shipping options. All orders will follow the standard 2-4 week delivery timeframe. We recommend placing your order ahead of time to account for this processing time.

Once your order has been processed and shipped, you will receive a confirmation email along with a tracking number. You can use this tracking number to follow your order's progress on the shipping carrier's website.

All returns must be initiated within 30 days of receiving your order. To initiate a return, please email info@glowvital.net

Returns must be shipped back and in transit to our warehouse within 14 days of the return request confirmation in order to process a refund.

In order to receive a full refund, returns must include the product, all original packaging, instructions, and accessories. All items must be returned and in good, working condition with normal wear and tear.

If your order hasn’t arrived within1-3 working das, please contact our customer support team at info@glowvital.net

We will assist you by tracking your package or resolving any shipping issues that may have occurred.

Yes, we take your privacy and security seriously. All payments are processed through secure, encrypted payment gateways to protect your information.

Yes. OmniGlow is completely wireless and operated via a remote control for total freedom and comfort during treatment.

Absolutely!  Head over to our reviews and before and after pictures.

1. Stimulates collagen and elastin

Red and near-infrared wavelengths reach deep into the skin to activate fibroblast cells, boosting collagen and elastin production, the proteins that keep your skin firm, smooth, and youthful.

2. Reduces fine lines and wrinkles

By improving cell turnover and elasticity, LED light therapy helps soften visible lines and tighten sagging skin over time, offering a non-invasive alternative to injectables.

3. Fights acne and blemishes

Blue light works on the skin’s surface to kill acne-causing bacteria (P. acnes), calm inflammation, and reduce breakouts without drying or irritation.

4. Improves circulation and skin tone

Near-infrared light stimulates microcirculation, bringing more oxygen and nutrients to the skin. The result: a naturally even, radiant complexion.

5. Repairs and rejuvenates

LED therapy supports the skin’s natural healing process by reducing redness, swelling, and post-acne scarring, leaving the skin balanced and resilient.

6. Safe, non-invasive, and pain-free

Unlike lasers or chemical peels, LED light therapy is gentle, contactless, and suitable for all skin types. No heat, no recovery time, no fuss.

7. Enhances product absorption

When used consistently, LED therapy helps your skincare products penetrate deeper, amplifying the effects of your serums and moisturisers.

Most customers begin to notice visible improvements within 2 weeks, smoother texture, reduced fine lines, and calmer skin tone when used 3–5 times a week.

Yes. OmniGlow is designed to be gentle and effective for all skin types, including sensitive skin. However, if you have a diagnosed skin condition or are taking medication that increases light sensitivity, we recommend consulting your dermatologist before use.

You can, but it’s not necessary. For best results, use 3–5 times per week on clean skin. Consistency matters more than frequency.

Certainly.

Each box includes:

• OmniGlow™ LED Mask
• Wireless Remote
• USB-C Charging Cable
• Dust Bag
• User Manual
  

Everything you need to glow, right out of the box.

No. OmniGlow uses safe, medical-grade LEDs designed for comfortable at-home use. The mask’s built-in opacity ensures your eyes are protected during every session.